Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

šŸ“° Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no oneā€™s replied in a while. To start the conversation again, simply ask a new question.

Fingerprint touch ID

Setting up new iPhone 7 for my child. When I got back to settings there is no drop down for ā€œTouch ID & Passcode.ā€ So I cannot add another finger print. Ideas? Iā€™ve tried hard reset.

iPhone 7

Posted on May 9, 2020 9:07 AM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2020 9:17 AM

Screen Time restriction is active on your iPhone.

Open Settings āž” Screen Time āž” Content & Privacy Restrictions āž” Passcode Changes - Set this to ALLOW.


Axel F.

1 reply

Fingerprint touch ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.