Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Fingerprint touch ID

Setting up new iPhone 7 for my child. When I got back to settings there is no drop down for “Touch ID & Passcode.” So I cannot add another finger print. Ideas? I’ve tried hard reset.

iPhone 7

Posted on May 9, 2020 9:07 AM

Reply
Question marked as Best reply

Posted on May 9, 2020 9:17 AM

Screen Time restriction is active on your iPhone.

Open Settings ➔ Screen Time ➔ Content & Privacy Restrictions ➔ Passcode Changes - Set this to ALLOW.


Axel F.

1 reply

Fingerprint touch ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.