apple pen is not pairing with my ipad pro

Apple pen is not pairing with iPad pro

iPad, iPadOS 13

Posted on May 9, 2020 9:55 AM

Top-ranking reply

QuickPost

Level 10

103,455 points

Posted on May 9, 2020 10:01 AM

Hello,

If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.

Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.

Use Apple Pencil with your iPad or iPad Pro - Apple Support

Contact AppleCare

View in context

Similar questions

IPad 10th Gen Not Pairing with Apple Pencil 1st Gen Have the brand new 10th gen iPad and an Apple Pencil 1st gen, the Apple Lightning adapter that came with it and the Apple Lightning to USB-c cable… it didn’t pair. I spent an hour with an Apple tech who did everything I had already done, even tried a brand new out-of-the-box Pencil 1st gen, still didn’t pair. So, I returned to the retailer where their tech admitted that there was an ongoing issue… I asked for a return/exchange to which they agreed but said “All I can tell you is that it’s supposed to pair according to Apple”. Well, here I am with the exchange and still no pairing. There’s clearly a problem they need to fix.
42738 20

1 reply