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Level 1

5 points

Not able to reset the Face ID

Not able to reset the Face ID .. it’s always asking lower your phone !!’ Already moved to multiple directions but still nothing happening ??

[Re-Titled by Moderator]

iPhone XS Max, iOS 13

Posted on May 9, 2020 11:08 AM

Top-ranking reply

Level 10

149,592 points

Posted on May 9, 2020 11:09 AM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Please contact ➔ Apple Support

Axel F.

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