Fitbit notifications

I was given a Fitbit versa a couple of months ago and was able to get text and other notifications on it.

For some reason this has stopped. I may have inadvertently made a setting change but cannot figure out how to fix. I do have notifications activated on the fit bit and my phone also shows to allow notifications.

Any suggestions? IPhone

iPhone 11, iOS 13

Posted on May 9, 2020 11:30 AM

Reply
1 reply

May 10, 2020 1:49 PM in response to WiserSister

Hi there, WiserSister!


Thanks for reaching out to the Apple Support Communities! It sounds like you're not getting the notifications from your Fitbit. First, I suggest checking out this article to Use notifications on your iPhone, iPad, and iPod touch and be sure your notifications are set up correctly for the Fitbit.


"If you don't see notifications for a specific app

To get notifications, connect to a Wi-Fi or cellular network. If you still don't get notifications for a specific app, try these steps:

  1. Make sure that the app supports notifications. Go to Settings > Notifications, select the app, and make sure that Allow Notifications is on.
  2. If you have notifications turned on for an app but you're not receiving alerts, you might not have Banners selected. Go to Settings > Notifications, select the app, then select Banners.
  3. Make sure that you’re signed in to your Apple ID
  4. Make sure that Do Not Disturb is off
  5. If you’ve recently installed an app or restored from a backup, open the app to start getting notifications."


Let me know the results and take care!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Fitbit notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.