Iphone XR ( safari's page not working)
safari used to quit when trying to open websites for long time and now the page is black and I cannot leave the app or open other apps or even turn off the phone
iPhone XR, iOS 13
Question marked as
User profile for user:
CarlAVII
User level:
Community Specialist
Hey there afnan93,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues using Safari as expected on your iPhone XR and now are unable to turn off your iPhone as well. I’ll be happy to help.
If you’re unable to restart your iPhone, try force restarting with these steps:
After this, check for any updates to your iPhone:
Update your iPhone, iPad, or iPod touch
After this, follow these steps for any issues you’re having using Safari as expected on your iPhone:
If Safari displays a blank page or quits on your iPhone, iPad, or iPod touch
Regards.