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Level 1

5 points

Iphone 8 plus stuck

Iphone 8 plus is stuck on a black screen with a white apple on it and I cannot turn it off? How do I restart?

Posted on May 9, 2020 7:32 PM

Top-ranking reply

Level 10

149,592 points

Posted on May 9, 2020 7:33 PM

Try and Force ReStart Your iPhone as instructed in this article by Apple ➔ How to Force ReStart your iPhone. If that does not work then -
Follow the instructions in this article by Apple ➔ If your iPhone is Non-Responsive or Frozen and see if that helps.

Axel F.

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