13.4.1 I found something appears on my screen

I’m just updated 13.4.1 Today and it’s has appeared on my screen


it can’t be moved or response anything when touch


but it will disappear when Assistive touch closed


could you please tell me how to fix it

my device is iPhone7+


iPhone 7 Plus, iOS 13

Posted on May 9, 2020 8:45 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 2:24 PM

Not sure why you enabled assistive touch if you don't need it? Here's a link which explains how to use Assistive Touch > Use AssistiveTouch on your iPhone, iPad, or iPod touch - Apple Support


If you don't need it, turn it off and then your problem will be solved.

10 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

13.4.1 I found something appears on my screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.