Service Battery

Hello,

According to apple support centre page, the maximum batter cycle count is 1000 (my model MacBook Air 2017). My current batter cycle is 559 and it indicates 'service battery'. I am really wondering about this and somehow, it is irritating to me. I live in Bangladesh but bought this product in Germany. I don't think in Bangladesh, we have any authorised apple centre. Anyway, any suggestion will be highly appreciated.

Thank you

Posted on May 10, 2020 4:04 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 4:40 PM

Don't worry about the Cycle Count as an indicator of health as it depends on how you use the laptop. If the Battery condition is "Service Battery" this means the battery has developed an internal fault and needs to be replaced. I highly recommend having Apple or an Apple Authorized Service Provider replace the battery since the quality of third party Lithium-ion batteries is extremely poor.

1 reply
Question marked as Top-ranking reply

May 10, 2020 4:40 PM in response to khondokar176

Don't worry about the Cycle Count as an indicator of health as it depends on how you use the laptop. If the Battery condition is "Service Battery" this means the battery has developed an internal fault and needs to be replaced. I highly recommend having Apple or an Apple Authorized Service Provider replace the battery since the quality of third party Lithium-ion batteries is extremely poor.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Service Battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.