Can't Fix: iPhone Calls Not Available

Question

Level 1

6 points

Can't Fix: iPhone Calls Not Available

I can no longer make regular calls from my iPad. After checking all my settings and Apple IDs on my phone and iPad, I finally got the iPad to again receive calls that come in to my iPhones cell number (that took an hour of signing out and in). However, I can no longer make a call from the iPad. I can make and receive FaceTime calls - no problem. Outgoing calls on the iPad continue to get the error "iPhone Calls Not Available - Your iPhone must be signed in with the same Apple ID....." It is. I can't. Making me crazy.

iPad Pro, iOS 12

Posted on May 10, 2020 7:38 AM

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Answer 1

jeremy_v

Community Specialist

May 11, 2020 8:55 AM in response to ronfel

Hello ronfel.

Thanks for reaching out to Apple Support Communities. I see that you are having some trouble with making calls from your iPad using continuity. I will be glad to assist. Great trouble shooting so far.

Please check the setting suggested here, and if the issue persists, please contact Apple Support:

Make and receive calls on your Mac, iPad, or iPod touch

Contact Apple for support and service

Cheers.

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Answer 2

ronfel Author

Level 1

6 points

May 11, 2020 12:38 PM in response to jeremy_v

Thank you. I tried and checked all the items in that link. Still can't make calls. However, calls coming in to my cell phone ring on the iPad and I can answer. That would mean they are connected, no? Still, when I try to MAKE a call I get this....

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Can't Fix: iPhone Calls Not Available

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