Software Update

iPhone 6 P unable to update software from 12.4.3 to 12.4.6. Plugged in near wifi plenty of memory.

What is the problem?

iPhone 6s, iOS 13

Posted on May 10, 2020 8:41 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 8:56 AM

You haven’t provided enough information to suggest anything. But here are the requirements for software update:

Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


I also noticed that your phone is listed as a 6S with iOS 13. You can’t go back to an earlier version.


2 replies
Question marked as Top-ranking reply

May 10, 2020 8:56 AM in response to fauxja

You haven’t provided enough information to suggest anything. But here are the requirements for software update:

Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


I also noticed that your phone is listed as a 6S with iOS 13. You can’t go back to an earlier version.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Software Update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.