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Apple TV won’t play some purchased movies

My Apple TV won’t play certain movies which I have purchased. For example I purchased the entire collection of Harry Potter movies and it will let me play them all except movie no. 4. I’ve rebooted the device numerous times but the same movies I’m having problems with still will not work. Any ideas why?

Apple TV

Posted on May 10, 2020 10:26 AM

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Posted on May 10, 2020 12:09 PM

Hello,


Apple TV's copyright protection system could be activating. Try unplugging the HDMI lead from the back of the Apple TV and from the back for your TV then plug it back in to see if it resolves your problem.

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Apple TV won’t play some purchased movies

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