I know password, but cannot answer verification questions and when I try to reset, I get response that I cannot be verified
I know password, but cannot answer verification questions and when I try to reset, I get response that I cannot be verified
I know password, but cannot answer verification questions and when I try to reset, I get response that I cannot be verified
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport
If you are being told there isn't enough information to reset them, contact Apple ID Support.
If you don't know the answers, if the steps in the article below don’t work, contact Apple ID Support, although I’m not sure they will be able to help.
Apple ID - If you forgot the answers to your Apple ID security questions.
From the article below.
Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn't always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport
Note that if you are rightful owner of the device and can't recover the needed password, then Apple Support may help you if you contact them and present the original purchase receipt for the device with the device’s serial number on it. The original purchase receipt could have been obtained through Apple or an authorized Apple reseller. See these support options:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.}
Forget the receipt part. I'd still contact Apple Support as Eric and I mentioned. And, yes, I see that you are going to do so. Good luck. Be safe.
I will have to reach out to someone at Apple. Nothing works online .
See my post above this one.
My problem does not apply to a device. I cannot be verified online to change the security questions or by-pass them.
I know password, but cannot answer verification questions and when I try to reset, I get response that I cannot be verified