Plustek 8200i AI scanner - installing it on Catalina

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Plustek 8200i AI scanner - installing it on Catalina

Hi -- I just bought a Plustek 8200i AI scanner. My initial research suggested that it would work on OS Catalina.

But now that I have it, I can't even figure out how to install the Silverlight software and/or the drivers. I see the link for the Patch to Catalina. But I need the main software then I can install the patch. They offer the software for Windows--with the patch for OS--but not the software itself: https://plustek.com/usa/support/drivers-and-downloads.html

Does anyone know where I can download the driver? I already am using Catalina---maybe it works on earlier version and can be patched to Catalina, but can't be initially ever installed on Catalina?

Also, do i have to install drivers and silverlight separately? Or will the silverlight software contain the drivers to use the scanner?

Thanks so much for your help!

Posted on May 10, 2020 11:07 AM

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Answer 1

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pugulama7 Author

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May 10, 2020 5:42 PM in response to pugulama7

Thanks all for your help. I eventually figured it out.

Start with this video:

https://youtu.be/6d3cqLACcUQ

then download where you are shown, THEN:

enter the serial number twice then register, then go to a different page, then download the latest software (after downloading the non-latest) then had to enter my serial number for it to be cancelled and re-assigned, then had to enter the new serial number and the software finally opened! Crazy, crazy process, but I finally was able to install it. Thanks.

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Answer 2

pugulama7 Author

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May 10, 2020 2:35 PM in response to Kappy

Thanks. I was really hoping to get working with this scanner today---Plustek's tech support isn't open until tomorrow....its crazy they don't offer a driver for macs, but only a patch. A patch for what?!? so frustrating....

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