Can’t get my Touch ID to activate. I turn on my iphone6 and get message saying can’t activate Touch ID on ‘‘this phone. I go to settings then general then fingerprint I’d and I choose unlock phone and it says failed . And the add fingerprint is grayed out. What can I do?
iPhone 6, iOS 12
See these troubleshooting steps. After that, you need to contact Apple, If Touch ID isn't working on your iPhone or iPad - Apple Support
Have you ever had the screen replaced by someone other than Apple?
See these troubleshooting steps. After that, you need to contact Apple, If Touch ID isn't working on your iPhone or iPad - Apple Support
Have you ever had the screen replaced by someone other than Apple?
Touch ID issues
