You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

can i change the ipad that I have just purchased ?

I just purchased the ipad 10.2 ( wifi only ) from apple.com last week and now it still on the complete package (unsealed package)



Can i topup the money and change it to the model wifi+cellular (3G sim card) ??


Please suggest how can I do?


Thank you


iPad mini, iOS 9

Posted on May 10, 2020 8:51 PM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 8:53 PM

You need to contact Apple, but they should process a refund, and allow you to order the other iPad. Only Apple can answer that question. You will need your order number to refer them.

1 reply

can i change the ipad that I have just purchased ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.