Is water damage included in the warranty?

I had my iphone 11 working very well until I put it in the water a few times, and it turned out that there was liquid damage, liquid or water damage is not included in the warranty. I wanted to ask if my phone can be fixed or not. if iphone has liqud damage can it be fixed again?




[Re-Titled by Moderator]

iPhone 11, iOS 13

Posted on May 11, 2020 12:13 AM

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Question marked as Top-ranking reply

Posted on May 11, 2020 3:08 AM

  1. Sorry, no. Standard warranty doesn't cover accidental events nor liquid damage. Only if you subscribed to AppleCare PLUSprotection plan, you have 2 accidental events covered, with a very low fee.
  2. We can't diagnose that kind of issue remotely, but liquid damage could corrode opther internal components. This corrosion can appear after minutes, hours, months after the damage. You need to have your device inspected at an Apple Store or Authorized Service provider, as soon as they re-open.

Regards

Giulio

3 replies
Question marked as Top-ranking reply

May 11, 2020 3:08 AM in response to agron36

  1. Sorry, no. Standard warranty doesn't cover accidental events nor liquid damage. Only if you subscribed to AppleCare PLUSprotection plan, you have 2 accidental events covered, with a very low fee.
  2. We can't diagnose that kind of issue remotely, but liquid damage could corrode opther internal components. This corrosion can appear after minutes, hours, months after the damage. You need to have your device inspected at an Apple Store or Authorized Service provider, as soon as they re-open.

Regards

Giulio

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Is water damage included in the warranty?

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