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User profile for user: momierhei
momierhei Author
User level: Level 1
4 points

How to Manage disabled iPad 4 in Mac OS Catalina

I just upgraded to Mac OS Catalina last night and my son’s iPad mini 4 has been disabled and needed to be connected to itunes. Tried looking for itunes on my Mac, but it’s no longer there. When I connect the disabled iPad on my mac, it doesn’t show at all, seems like it is not recognized. When I tried another iPad (mini 2), it can be seen on the location as “iPad” but when I tried syncing I received an error “0xE00001C”. What does this mean? How do I manage now a disabled iPad? or any IOS device?


Thanks!

iPad, iOS 10

Posted on May 11, 2020 4:47 AM

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User profile for user: FoxFifth
FoxFifth
User level: Level 10
472,095 points

Posted on May 11, 2020 8:34 AM

On a Mac running Catalina, iTunes was replaced by new apps (Music, etc) but it is not needed for a disable iPad. See the procedure in If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

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How to Manage disabled iPad 4 in Mac OS Catalina

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