Robert Weller1 wrote:
screen display problem varies with hinge position
i, My 2018 MBP recently started having a display issue where the screen is "fuzzy" with about five vertical bars. It's not usable in this condition because you can't read anything on the screen. The display issue seems to resolve when the lid is about 7/8 closed. So, I'm thinking there's a problem with the wiring between the motherboard and the display that passes through the hinge. I've tried rebooting and a PR reset, but the problem persists. Anything else I should try before taking it in for service?
You have a hardware issue with the projector cable—
Take it in/send it in
Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
Outside the USA
https://locate.apple.com/country
From iOS device using the app to make a online Genius Bar appointment is easy:
https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8
(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.
ref: https://www.apple.com/shop/browse/store/temporary_closures )
Call Customer Support (800) MY–APPLE (800–692–7753)
or on line https://getsupport.apple.com/
or call AppleCare Support at 1-800-APLCARE
