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Level 1

4 points

Restore text messages

Why aren’t text messages backed up, especially when they randomly disappear. It appears this is not a backup feature.

I’ve tried turning messages off then turning my phone back on but the messages are still gone.

iPhone XR

Posted on May 11, 2020 8:02 AM

Top-ranking reply

Level 10

194,022 points

Posted on May 11, 2020 8:44 AM

IF by turning message on you mean by this Keep all your messages in iCloud - Apple Support it is not part of the backup.

all message is part of the icloud or itunes backup What does iCloud back up? - Apple Support

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