Can't turn off Wi-Fi assist

Question

Level 1

8 points

Can't turn off Wi-Fi assist

When I was digging through some setting I noticed that I can't turn off Wi-Fi Assist in Mobile Data. It's grayed out i can't click on it or interact with it in any way.

Things I've done to try and fix this: Reset my Network settings, Updated to the newest version of IOS, Factory reset my Iphone ( I backed it up beforehand ).

This is rather annoying and with my Operator texting me that I've been charged for connecting to the internet ( I don't have data ) it's extra annoying and wasting my money ( or so I believe that this is the cause for me being charged ).

I thank anyone for answering.

Mark

iPhone 7, 13

Posted on May 11, 2020 12:36 PM

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Answer 1

Best reply

sberman

Level 10

264,051 points

May 11, 2020 1:16 PM in response to MarkImlerith

Well that explains it!

Since you have Settings > Cellular > Cellular Data turned off, naturally the Wi-Fi Assist is grayed out as its setting is meaningless. (Turn on Cellular Data to verify if you like.)

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