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Level 1

4 points

cannot update or restore. seems frozen

have tried repeatedly but cannot update or restore iPad 2 mini running iOS 12.4.5.

steps: plug into iMac iTunes, click restore, iPad screen goes white, error notice appears.

iPad mini, iOS 12

Posted on May 11, 2020 2:35 PM

Best reply

Community+ 2024

Level 10

281,946 points

Posted on May 11, 2020 2:44 PM

This help page, detailing error 4005, might be helpful:

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