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User profile for user: annabelle
annabelle Author
User level: Level 3
623 points

Apple Configurator gets error at start: The server gave an error during download: 401 Unauthorized.

At launch I get the error

The server gave an error during download: 401 Unauthorized.

But I'm not downloading anything yet!!!

I'm using Configurator 2.12.1 because iTunes enterprise is not working anymore for downloading apps since March 18th. I see all the updates available but cannot download any.

iTunes for Windows successfully downloads all updates

Now Configurator stopped too.


What is going on Apple?! I deleted all prefs restarted Configurator, same issue

Very very frustrating !



iMac 27" 5K, macOS 10.14

Posted on May 11, 2020 2:54 PM

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User profile for user: annabelle
annabelle Author
User level: Level 3
623 points

Posted on May 11, 2020 4:54 PM

After signing- out and back in , now it works again.

What about instead of putting a window with an error 401 just tell to

sign-in again?!


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Apple Configurator gets error at start: The server gave an error during download: 401 Unauthorized.

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