Apple Watch switches its Mobile data off when out of range of phone ?

Just recently my Watch has taken to switching the mobile data off itself when out of range of the phone and Wifi, it never used to do this.

Typically when I take the dog for a walk I leave phone at home, I have to manually switch the Mobile data on each time ... why is this happening ???

Thanks

Posted on May 12, 2020 2:09 AM

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1 reply

Leanne_68

Community Specialist

May 12, 2020 4:35 PM in response to JimboT4

Hi JimboT4,

Thanks for coming to Apple Support Communities for help today with your Apple Watch. It sounds like it is unable to connect to cellular data when it is away from your iPhone. You then manually turn on data in Control Center.

Have you made sure Airplane Mode isn't switched on? Have you toggled Airplane Mode on and back off to reset the signal?

If that doesn't work, have you restarted your Apple Watch: How to restart your Apple Watch.?

You can also try unpairing the devices and setting them up again: Unpair and erase your Apple Watch.

Let me know how it goes.

Have a fantastic day!

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Apple Watch switches its Mobile data off when out of range of phone ?

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