Old iPhone 6

question, have an old iphone 6 defect that I want to give away if it is repaired whether the data is still on it or not


Posted on May 12, 2020 4:28 AM

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Question marked as Top-ranking reply

Posted on May 12, 2020 7:10 PM

Hello Sila123,


I understand your concern for data and privacy. I can provide you some resources to ensure your data is safe.


Get your iPhone, iPad, or iPod touch ready for service - Under the 'before you send your device' - step 5 prompts you to erase your device before sending it in for service. There is a link at the end of Step 5 telling you how to erase your iPhone from iCloud.com if you are unable to erase it because of a functional issue. If the device is functional, we encourage you to back up your device and erasing it prior to getting it repaired. If your iPhone is repaired by Apple, it will be erased during repair.


How to back up your iPhone, iPad and iPod touch

How to erase your iPhone, iPad or iPod touch


If you are having your device serviced through a 3rd party, I could not guarantee they share the same commitment to privacy as Apple.

2 replies
Question marked as Top-ranking reply

May 12, 2020 7:10 PM in response to Sila123

Hello Sila123,


I understand your concern for data and privacy. I can provide you some resources to ensure your data is safe.


Get your iPhone, iPad, or iPod touch ready for service - Under the 'before you send your device' - step 5 prompts you to erase your device before sending it in for service. There is a link at the end of Step 5 telling you how to erase your iPhone from iCloud.com if you are unable to erase it because of a functional issue. If the device is functional, we encourage you to back up your device and erasing it prior to getting it repaired. If your iPhone is repaired by Apple, it will be erased during repair.


How to back up your iPhone, iPad and iPod touch

How to erase your iPhone, iPad or iPod touch


If you are having your device serviced through a 3rd party, I could not guarantee they share the same commitment to privacy as Apple.

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Old iPhone 6

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