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Hi All,
Some times all keys light up on my macbook pro 2018 version and some times only few keys randomly lights up, could someone help me what might be the problem.
My Macbook pro 2014 version never has any problem, now i regret for choosing macbook pro 2018 version.
MacBook Pro 15”, macOS 10.13
disconnect all external devices and rreset the smc
https://support.apple.com/en-us/HT201295
repeat 3x
follow the directions in the article to reset PRAM
repat 3x
boot into safe mode
https://support.apple.com/en-us/HT201262
then reboot normally
with devices still disconnected do the lights behave?
disconnect all external devices and rreset the smc
https://support.apple.com/en-us/HT201295
repeat 3x
follow the directions in the article to reset PRAM
repat 3x
boot into safe mode
https://support.apple.com/en-us/HT201262
then reboot normally
with devices still disconnected do the lights behave?
srpoli84 wrote:
Hi All,
Some times all keys light up on my macbook pro 2018 version and some times only few keys randomly lights up, could someone help me what might be the problem.
My Macbook pro 2014 version never has any problem, now i regret for choosing macbook pro 2018 version.
If JimmyCMPIT suggestions above does not sort your issue I suspect you have a hardware issue:
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE
In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"—
https://www.apple.com/retail/geniusbar/
take it in or send it in—
Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service
All keys are not lighting up on my macbook pro
