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screen issues

seeing horizontal grey lines and black lines at the bottom of my screen

Posted on May 12, 2020 7:15 AM

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Question marked as Best reply

Posted on May 12, 2020 7:22 AM

jft005 wrote:

seeing horizontal grey lines and black lines at the bottom of my screen



Resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if no resolve

Try resetting the SMC https://support.apple.com/en-us/HT201295



Otherwise I suspect you have a hardware issue:


Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE


1 reply
Question marked as Best reply

May 12, 2020 7:22 AM in response to jft005

jft005 wrote:

seeing horizontal grey lines and black lines at the bottom of my screen



Resetting NVRAM/PRAM http://support.apple.com/kb/ht1379


if no resolve

Try resetting the SMC https://support.apple.com/en-us/HT201295



Otherwise I suspect you have a hardware issue:


Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE


screen issues

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