Apple logo will not go away after attempting to download latest iOS

Hi.... so just following up. I ended up having to plug it into my laptop and used whatever replaced iTunes. Because on a Mac the newest iOS does not have iTunes anymore. I think the services were splits amongst different apps If I remember correctly I used find my iPhone. At first it wouldn’t even recognize my phone when I plugged it in, but eventually it did. Then I had to choose between restoring and doing a factory reset. We’ll restoring just didn’t work at all. So I continued on to try factory reset, I had to choose factory reset on my laptop while the phone was plugged in multiple times. Eventually it actually started to download what it needed, but it would give a failure message. So I looked that up and it said I’d need to send my phone into apple. But this all happened to me when quarantine had just started, so I decided to just keep trying and maybe after the 10th or 15th try (over the course of 4-5 hours) it FINALLY factory reset. All I can say is don’t give up!

Hi.... so just following up. I ended up having to plug it into my laptop and used whatever replaced iTunes. Because on a Mac the newest iOS does not have iTunes anymore. I think the services were splits amongst different apps If I remember correctly I used find my iPhone. At first it wouldn’t even recognize my phone when I plugged it in, but eventually it did. Then I had to choose between restoring and doing a factory reset. We’ll restoring just didn’t work at all. So I continued on to try factory reset, I had to choose factory reset on my laptop while the phone was plugged in multiple times. Eventually it actually started to download what it needed, but it would give a failure message. So I looked that up and it said I’d need to send my phone into apple. But this all happened to me when quarantine had just started, so I decided to just keep trying and maybe after the 10th or 15th try (over the course of 4-5 hours) it FINALLY factory reset. All I can say is don’t give up!