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SifisoN Author

Level 1

4 points

Touch ID

the home menu button clicks but it doesn’t not respond what can be the problem and how do I fix it?

iPhone 6s, iOS 13

Posted on May 12, 2020 11:41 AM

Best reply

ProustGiulio

Level 10

207,995 points

Posted on May 12, 2020 11:55 AM

See these two support articles:--> Use Touch ID on iPhone and iPad - Apple Support

and/or:--> If Touch ID isn't working on your iPhone or iPad - Apple Support

If you still get no help, contact Apple Support:--> Contact - Official Apple Support

Regards

Giulio

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Touch ID

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