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home button and touch id is not working

what should i do for this


iPhone 7, iOS 15

Posted on May 3, 2023 1:58 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2023 2:45 AM

If you already tried (to no avail) all the steps providedd in this support article:--> If Touch ID isn't working on your iPhone or iPad , try also a forced restart of your iPhone 7, using these instructions:--> Force restart iPhone


If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

1 reply
Question marked as Top-ranking reply

May 3, 2023 2:45 AM in response to sakina542

If you already tried (to no avail) all the steps providedd in this support article:--> If Touch ID isn't working on your iPhone or iPad , try also a forced restart of your iPhone 7, using these instructions:--> Force restart iPhone


If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

home button and touch id is not working

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