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sakina542 Author

Level 1

4 points

home button and touch id is not working

what should i do for this

iPhone 7, iOS 15

Posted on May 3, 2023 1:58 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on May 3, 2023 2:45 AM

If you already tried (to no avail) all the steps providedd in this support article:--> If Touch ID isn't working on your iPhone or iPad , try also a forced restart of your iPhone 7, using these instructions:--> Force restart iPhone

If the issue still persists, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio

(*) You can do it:

Online:--> Genius Bar Reservation and Apple Support Options - Apple;
Contacting a local Apple Store or AASP among the list provided above;
Using the "Apple Store" app, available and downloadable from AppStore.

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home button and touch id is not working

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