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ines163 Author

Level 1

4 points

Fraud

I received this email But I never purchased anything so what do we do ?

there is an attachment but I'm not to sure I want to open it, does anyone know how we report this ?

iPhone 7, iOS 13

Posted on May 12, 2020 12:09 PM

Top-ranking reply

stedman1

Community+ 2024

Level 10

260,842 points

Posted on May 12, 2020 12:12 PM

It is a scam attempt.

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer, Dear Client, or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

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