Email Scam?

Has your credit card been charged? Are you sure the message is legitimate? Does it contain a link for you to sign in somewhere? It may be a scam. Check your purchases history.

Purchase History Review. https://support.apple.com/en-us/HT204088

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .

The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams. https://support.apple.com/en-us/HT204759

Identifying legitimate emails from the iTunes Store. https://support.apple.com/en-gb/HT201679

Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment. Or control - click on the email and select Forward as attachment. Make sure you send it as an attachment to a new email. If you just forward it, it will probably be rejected. You won’t receive a response.

reportphishing@apple.com

Those are ubiquitous.

They’re usually looking for you to log into their fake “Apple” login portal and thus provide them with your Apple ID and password.

If you didn’t click on anything in the message or otherwise expose your credentials, you can ignore those.

If you want to report the phish to Apple, or learn more about this in general, see:

Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support