Hello
my sister is 12 y old and she made a subscription for Super Protect VPN. Unfortunately she can’t cancel it. I was trying to cancel subscription but I didn’t found this option in her Apple ID even in App Store.
please help us to cancel this subscription because it cost 10.99€ per week what is very expensive for her.
Thank you
iPhone 7
See if anything here helps.
Purchases - View, change, or cancel your subscriptions.
Purchases - Subscriptions not billed through Apple
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
See if anything here helps.
Purchases - View, change, or cancel your subscriptions.
Purchases - Subscriptions not billed through Apple
If necessary, contact iTunes Support. See the Apple Support articles below for contact information.
Apple usually considers all purchases to be final. But, if you have a problem with an a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084
See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904
You also may be able to get Apple telephone support for help in solving the problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.
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