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Level 1

4 points

locked I phone

My friend buy iphone and send it to her sister as gift to other country she pay all the Money

When they try to open it they can’t it need Decode what can we do

[Image Edited by Moderator to Remove Personal Information]

iPhone XS Max

Posted on May 13, 2020 11:52 AM

Top-ranking reply

Level 10

212,498 points

Posted on May 13, 2020 12:01 PM

How is it locked?

Device disabled message —>If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
SIM locked to a carrier: Contact the carrier it is locked to and ask about their unlocking policy—>How to unlock your iPhone for use with a different carrier - Apple Support
SIM PIN lock—>Contact your carrier for the SIM PUK code
Apple ID locked—>If your Apple ID is locked or disabled - Apple Support
Device Activation Locked—>Turn off Activation Lock - Apple Support. For this you will need the cooperation of the person who enabled Activation Lock. Without that cooperation the phone can never be used.

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