I forgot to answer the secret question, I forgot the entered email, and I want to change it, please help
I forgot to answer the secret question, I forgot the entered email, and I want to change it, please help
iPhone 7 Plus, iOS 13
Apple Event: May 7th at 7 am PT
I forgot to answer the secret question, I forgot the entered email, and I want to change it, please help
iPhone 7 Plus, iOS 13
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
Since you that you can't answer your security question satisfactorily, see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, given your situation, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple Support to discuss any possible extenuating circumstance, see these support options:
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
Since you that you can't answer your security question satisfactorily, see Security and your Apple ID https://support.apple.com/en-us/HT201303
This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”
Thus, given your situation, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have the receipt for your purchase of a pertinent device with its serial number on it). if you want to contact Apple Support to discuss any possible extenuating circumstance, see these support options:
Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
I forgot to answer the secret question, I forgot the entered email, and I want to change it, please help
I forgot to answer the secret question, I forgot the entered email, and I want to change it, please help