IOS 13.4.1 issue

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Level 1

9 points

IOS 13.4.1 issue

Anyone else experiencing issues with FaceTime/what’s app video calls lagging other person can’t hear sometimes what your saying? This has occurred since doing the latest update

iPhone 11 Pro Max, 13

Posted on May 13, 2020 4:47 PM

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Answer 1

ChrisJ4203

Level 10

236,291 points

May 13, 2020 4:54 PM in response to razmee209

My FaceTime is working just fine. I have an iPhone 11 Pro on iOS 13.4.1, and we are using FaceTime a lot in the family since the pandemic outbreak. FaceTime and WhatsApp are two separate apps, and are not connected. You can check with WhatsApp support to check on your problem with their app. As far as FaceTime, are you using wi-fi at the time or cellular data? That can make a difference, as well as your internet speed.

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Answer 2

May 13, 2020 4:51 PM in response to Alexia_04

If you can't make a FaceTime call on your iPhone, iPad, or iPod touch - Apple Support

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Answer 3

ChrisJ4203

Level 10

236,291 points

May 14, 2020 8:17 AM in response to Alexia_04

Very well, then you can keep working with Apple then. Unless you are thinking that raising the issue here means you have raised it with Apple. We are not Apple.

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Answer 4

Alexia_04 Author

Level 1

9 points

May 14, 2020 4:18 AM in response to ChrisJ4203

My FaceTime and what’s app video calls were working absolutely fine until I carried out the latest software out 13.4.1 that’s when the issue started I have raised this with Apple.

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IOS 13.4.1 issue

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