Unable to add funds to my Apple ID

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Level 1

4 points

Unable to add funds to my Apple ID

For the past couple of weeks I’ve been unable to add funds to my account. I have a couple of different payment methods but no matter which it just shows me this and has the method as “failed”. What can I do about this?

Posted on May 13, 2020 5:07 PM

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Answer 1

Eric Root

Level 10

685,221 points

May 13, 2020 5:10 PM in response to DarkIntent

See the Apple Support article(s) below.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.

If necessary, contact iTunes Support. See the Apple Support articles below for contact information.

iTunes Support – world wide

Apple Support schedule phone call

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Unable to add funds to my Apple ID

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