Got a lock iPhone from a family

No, only the previously registered owner can remove Activation Lock.

mirawoods9 Said:

"Got a lock iPhone from a family: A family of mine sent iPhone 5 to me but got to know the phone is locked and am unable to get across to the previous owner to remove the lock put on it. Can Apple help remove the lock?"

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As for the Sale Itself: Regretfully, you'll have to take that up with the Seller. :)

• Contact the seller and request a refund.

• If purchased off of a Web site (i.e. eBay or Craigslist), view the Terms & Conditions and see what can be done about this.

• Take this as a learning experience --- next time, try a password change, if purchased in-person

No.

You are welcome.