mime-attachment
I can't download a mime-attachment file from an email. It should be a straight jpg download. How do I deal with this please?
I can't download a mime-attachment file from an email. It should be a straight jpg download. How do I deal with this please?
Yes, many file types cannot be opened on a mobile device, especially iPhones. However, a .jpg should easily open.
I'm not sure, this may be a problem with the device, when researching this nothing came up so you may one of few with such a problem. The last question on Apple Discussions was from five years ago (2015), so I would recommend going to a local Apple store about this.
Can you show a screenshot of the screen that says "Cannot Download Attachment"?
That is definitely interesting. Maybe try using a computer to view them. Or simply try again later, this could be a temporary problem with the application.
Have you tried restarting your phone?
I would also recommend (if everything else fails) to ask the person who sent the attachment to you to send the file in a different format (either saving the file under a different file extension if it's local or put the original image through an online image converter).
I have done the restart but no luck. It's fine on a computer -everything appears "normal". I will try the different formats to see if I can get any different response. I thought it might be how the image was originally coded but I think it's about how the phone is reading it.
Many thanks for this
Can you please elaborate? By "straight jpg download" I would assume this is an image? What are you attempting to open from (phone, computer, etc.)? What happens when attempting to download the file?
Yes a jpg image sent as an attached file on outlook. On the iphone it says Tap to Download but then says Cannot Download Attachment for some reason
You are very welcome! I had fun attempting to troubleshoot this! Please, let me know if the different formats thing works! :)
Will do! Ta
mime-attachment