mime-attachment

I can't download a mime-attachment file from an email. It should be a straight jpg download. How do I deal with this please?

Posted on May 13, 2020 8:21 PM

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8 replies

May 13, 2020 10:31 PM in response to JackieStewart

Yes, many file types cannot be opened on a mobile device, especially iPhones. However, a .jpg should easily open.


I'm not sure, this may be a problem with the device, when researching this nothing came up so you may one of few with such a problem. The last question on Apple Discussions was from five years ago (2015), so I would recommend going to a local Apple store about this.


Can you show a screenshot of the screen that says "Cannot Download Attachment"?

May 13, 2020 10:48 PM in response to JackieStewart

That is definitely interesting. Maybe try using a computer to view them. Or simply try again later, this could be a temporary problem with the application.


Have you tried restarting your phone?


I would also recommend (if everything else fails) to ask the person who sent the attachment to you to send the file in a different format (either saving the file under a different file extension if it's local or put the original image through an online image converter).

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