iPhone 7 DFU mode fails because firmware file is corrupt?

I got a full storage notification on my iPhone 7 a couple of weeks ago (I get this often and normally delete apps/videos and it is fine after). It was also being very laggy, not sending/receiving texts or iMessages, and when I tried to go on Snapchat it kept asking me to agree to some T&C user agreement from 2019, but exited the app whenever I tried to agree to it (not sure if this is relevant). I turned it off thinking it might restart normally but since then it has been stuck in boot loop.

My Mac doesn’t recognise it when I connect it by USB. I’ve tried recovery mode and DFU mode which work up until my Mac has finished downloading the iOS software. When it then tries to actually restore the phone, I get a message that says it cannot be restored because the phone’s firmware is corrupt.

The phone is not jailbroken, has no water damage, has never been repaired/had any parts replaced, and was working fine until this happened.

Is there anything else I can try or is it a lost cause? Or am I doing something wrong in DFU/recovery mode?

iPhone 7, iOS 13

Posted on May 14, 2020 8:30 AM

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1 reply

May 15, 2020 9:39 AM in response to beccahamprud

Howdy beccahamprud,


Thanks for using the Apple Support Communities! I understand that your iPhone is now stuck in a booting Apple logo after having low storage. Now the device is unable to be restored due to "corrupted software". Let’s take a look and see what we can do. I'm happy to help!


Let's go ahead and follow this article that I was able to gather.

If you can't update or restore your iPhone, iPad, or iPod touch


If you still get the same error let's take a look at this resource to make sure your Mac is updated with the latest macOS. Please make sure you backup your Mac before updating the software.

How to back up your Mac

How to update the software on your Mac


Lastly, make sure the cable being used to restore your device is Apple certified. If it is, let's try a different Apple certified cable.

Identify counterfeit or uncertified Lightning connector accessories


Please respond back if you continue to have any issues.


Best regards!

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iPhone 7 DFU mode fails because firmware file is corrupt?

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