Unable to process order for replacement airpod (left)

BobCarpenter_1 wrote:

Microsoft Edge worked! Thanks.

You're very welcome! I'm glad you got it worked out.

Apple: perhaps a browser compatibility check before folks bang their heads and fingers too much? Well, folks who want or have to use Chrome like me.

... as well as, Microsoft and Google, I suspect. In all my years, I've never come across 100% compatibility between different HW/SW providers ... and I started with a VAX 780 as my first "personal" computer.

Have you tried again since you posted this? Have you tried using Microsoft Edge or another web browser to access this Apple site? ... or with another computer?

BobCarpenter_1 wrote:

No, not since I posted this, why? Do you know something about the site? 5 times seems enough?

No, we are just fellow Apple product users. No special insight. However, you can always use this link in the future to see if there are any issues with Apple services: Apple - Support - System Status

I suspect the Apple site as all other web sites and capabilities work for all types of request types and transactions.

In theory, that should be true, but in practice not always the case.