Facebook camera problem

I am using Catalina 10.15.3 on my macbook air and trying to use Facebook Live. I keep getting the error message, my camera is supported - when using safari and chrome. Last week Chrome worked. Any suggestions?


MacBook Air 13", macOS 10.15

Posted on May 14, 2020 6:32 PM

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1 reply

May 15, 2020 4:46 PM in response to jasoninstrasburg

Hello Jason,


From what I can see from your post, the camera is not working on Facebook Live but is working normally in the OS, correct? Are you using an app or logging into the website with a browser, like Safari?


First, try updating the OS to Catalina 10.15.4: macOS Catalina 10.15.4 Release Notes


Second, go to the App Store to verify the app is up-to-date (if applicable): App Store > Updates > Update App


Third, Check in System Preferences > Security & Privacy > Privacy > Camera > Allow the App you are requesting.


Hopefully this will help!


Cheers!



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Facebook camera problem

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