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My Iphone 11 heats up quickly when video call using whatsapp

I bought my brand new iPhone 11(128 GB) 6 days ago. While I'm taking video calls using whats app, my iPhone is heats up quickly (Bottom half of the phone). Is it normal or do i need to exchange my iPhone to new one? Please advice me on this........

iPhone 11, iOS 13

Posted on May 14, 2020 9:12 PM

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Question marked as Top-ranking reply

Posted on May 14, 2020 11:15 PM

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


1 reply
Question marked as Top-ranking reply

May 14, 2020 11:15 PM in response to KasunTharanga

I am not aware of the ambient temperature in which you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


My Iphone 11 heats up quickly when video call using whatsapp

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