13.4.1 issues

iPhone crashing on internet apps after 30 seconds after update

iPhone XS Max

Posted on May 14, 2020 9:22 PM

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Axel Foley

Level 10

150,966 points

Posted on May 14, 2020 9:35 PM

Force Restart the phone:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)

Axel F.

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Top-ranking reply

Axel Foley

Level 10

150,966 points

May 14, 2020 9:35 PM in response to Sam-Spade-Lives

Force Restart the phone:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears then release the Side button (Can take up to 20 seconds. DO NOT release Side Button when invited to Slide Power OFF)

Axel F.

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May 14, 2020 9:45 PM in response to Sam-Spade-Lives

What troubleshooting steps have you attempted thus far? Have you attempted the steps in https://support.apple.com/en-us/HT201398 ?

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