i am paying 9.99 USD that is for 2TB and my storage is telling me that i have only 5

My storage said that it is full when I am paying for 2 TB since 3 months already .


what must I do

iPhone 6s Plus, iOS 10

Posted on May 15, 2020 12:27 AM

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Posted on May 15, 2020 1:00 AM

Are you checking your phone's storage rather than the iCloud storage (which you can do at https://www.icloud.com - sign in and click 'Account Settings'.


The storage you are paying for is on the iCloud server online, and accessible by your phone. It is not on your phone itself: the storage on a phone cannot be increased, and if it's too full you will need to delete some data.

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Question marked as Top-ranking reply

May 15, 2020 1:00 AM in response to Xtine-

Are you checking your phone's storage rather than the iCloud storage (which you can do at https://www.icloud.com - sign in and click 'Account Settings'.


The storage you are paying for is on the iCloud server online, and accessible by your phone. It is not on your phone itself: the storage on a phone cannot be increased, and if it's too full you will need to delete some data.

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i am paying 9.99 USD that is for 2TB and my storage is telling me that i have only 5

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