Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My saved contacts do not appear on my messages or whatsapp

Hello.

My saved contacts are not showing up on my WhatsApp or Dial screen

iPhone 11 Pro Max, iOS 13

Posted on May 15, 2020 5:17 AM

Reply
Question marked as Best reply

Posted on May 15, 2020 5:21 AM

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

2 replies
Question marked as Best reply

May 15, 2020 5:21 AM in response to Aisha_01

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

My saved contacts do not appear on my messages or whatsapp

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.