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Can't easily move files on desktop anymore

Hello, Since upgrading my pro book to Catalina, it's really hard to move files. When I click them, they open. It sometimes takes me a few minutes to move one file. Is there any way to stop them from opening? Thank you.

Posted on May 15, 2020 7:19 AM

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Question marked as Top-ranking reply

Posted on May 15, 2020 7:28 AM

LeisureG8R wrote:

Hello, Since upgrading my pro book to Catalina, it's really hard to move files. When I click them, they open. It sometimes takes me a few minutes to move one file. Is there any way to stop them from opening? Thank you.



—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test .


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.

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4 replies
Question marked as Top-ranking reply

May 15, 2020 7:28 AM in response to LeisureG8R

LeisureG8R wrote:

Hello, Since upgrading my pro book to Catalina, it's really hard to move files. When I click them, they open. It sometimes takes me a few minutes to move one file. Is there any way to stop them from opening? Thank you.



—Try a SafeBoot https://support.apple.com/en-us/HT201262

Takes noticeable longer to get to the login screen, does a 5-15 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc. Login and test. Reboot and test .


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.

May 15, 2020 8:31 AM in response to LeisureG8R

LeisureG8R wrote:

I gave up and am just going to use a mouse.




If this is a trackpad issue—


look for external signs of your battery swelling (case seperation, a bulge etc.) This is one cause for trackpad issues a swollen battery putting pressure on the trackpad needs service ASAP. the results can be catastrophic if left unchecked.




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service



Call Customer Support (800) MY–APPLE (800–692–7753)


Can't easily move files on desktop anymore

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