Why did they charge something that I do not authorize?

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Level 1

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Why did they charge something that I do not authorize?

Good morning, I verified and you took a payment without my authorization and also I do not know why, because I have never taken that app. so I ask that this account be exhausted, they give me my money back and they will not collect. My name is Milk

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iPhone XR, iOS 13

Posted on May 15, 2020 8:56 AM

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Phil0124

Community+ 2024

Level 10

199,393 points

May 15, 2020 9:02 AM in response to Mlyna255

This is a user to user forum. You are not addressing Apple. As users we did not take any payment from your account.
To verify what was charged follow the steps here: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support
If this is just an email, make sure it is actually from Apple: Identify legitimate emails from the App Store or iTunes Store - Apple Support

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Why did they charge something that I do not authorize?

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