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Why does Safari deem the Apple store certificate invalid? Trying to give Apple $99

Hello!

Using Catalina here on a late 2013 laptop.

Safari version is 13.1 (build number ends with 111.8).


Anyone knows what's going on here?

Any advice?


Thanks!

MacBook Pro 13", macOS 10.15

Posted on May 15, 2020 9:33 AM

Reply
Question marked as Best reply

Posted on May 15, 2020 10:20 AM

Try going to Applications/Utilities/Keychain Access and delete the certificate for the website. This should cause a new one to be downloaded. Quit and reopen Safari to test.


Safari certificate not recognized


From Safari Help


Change the trust settings of a certificate


You can view or change a certificate’strust policies in Keychain Access.


Open Keychain Access for me


In the Category list, select a category.


Select a certificate, then choose File > Get Info.


Click the Trust disclosure triangle to display the trust policies for the certificate.


To override the trust policies, choose new trust settings from the pop-up menus.


Safari Certificate not recognized


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



3 replies
Question marked as Best reply

May 15, 2020 10:20 AM in response to DeerBear

Try going to Applications/Utilities/Keychain Access and delete the certificate for the website. This should cause a new one to be downloaded. Quit and reopen Safari to test.


Safari certificate not recognized


From Safari Help


Change the trust settings of a certificate


You can view or change a certificate’strust policies in Keychain Access.


Open Keychain Access for me


In the Category list, select a category.


Select a certificate, then choose File > Get Info.


Click the Trust disclosure triangle to display the trust policies for the certificate.


To override the trust policies, choose new trust settings from the pop-up menus.


Safari Certificate not recognized


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com



Why does Safari deem the Apple store certificate invalid? Trying to give Apple $99

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