icloud profile picture

my icloud profile picture automatically changed to another picture in my icloud photos.. is this happened because of virus?

iPhone 11, iOS 13

Posted on May 15, 2020 12:01 PM

Reply
Question marked as Top-ranking reply

Posted on May 16, 2020 10:53 AM

Greetings, basil2409.


I see that you've found the profile photo you've chosen for the Apple ID you use for iCloud changed unexpectedly, and I'm glad to help with this.


Add your contact info on iPhone -- There are several different places where you can add a photo. As an example, if you added/changed the photo you're using on your My Card contact information, the photo will also change the one you're using for your Apple ID.


Change the profile photo back to the one you want to use, and see if it stays the same.


Let me know how that goes.


Take care.

1 reply
Question marked as Top-ranking reply

May 16, 2020 10:53 AM in response to basil2409

Greetings, basil2409.


I see that you've found the profile photo you've chosen for the Apple ID you use for iCloud changed unexpectedly, and I'm glad to help with this.


Add your contact info on iPhone -- There are several different places where you can add a photo. As an example, if you added/changed the photo you're using on your My Card contact information, the photo will also change the one you're using for your Apple ID.


Change the profile photo back to the one you want to use, and see if it stays the same.


Let me know how that goes.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

icloud profile picture

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.