Itunes match not functioning

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Level 1

8 points

Itunes match not functioning

Itunes match is not working. I have 1000 albums on my hard drive. I tunes match is reading my ripped music on my hard drive and only adding select artists to my library on my iPhone 11. Under a single artist, if there are 12 albums present in the library only 3 or 4 are coming over and then just one song from each album. Nothing is downloading, I have to download each separately. I have all of the proper syn, download buttons selected under music on my phone. I spent 5 hours on the phone with mac support and they couldn't figure it out. The only thing that works is transferring one song at a time......1000 albums.

Any thoughts?

Thanks in advance for any help.

Steve

[Email Edited by Moderator]

MacBook Pro 13", macOS 10.13

Posted on May 15, 2020 12:28 PM

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Answer 1

Top-ranking reply

turingtest2

Level 10

274,564 points

May 16, 2020 6:49 AM in response to denshead

See Identify cloud status icons in your music library on your Mac or PC - Apple Support. You need to persuade iTunes to match or upload all of your music before trying to access it on your device. You can try updating iCloud Music Library to force through content that currently shows as waiting.

tt2

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Answer 2

denshead Author

Level 1

8 points

May 17, 2020 12:46 PM in response to turingtest2

Thank you for your valuable insight. I had been doing this but it only works if I do one album at a time and go through every song and click on add to library. Is there a way to do this in bulk? I tried everything but the only thing I have gotten to work is one at a time

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Answer 3

turingtest2

Level 10

274,564 points

May 17, 2020 1:03 PM in response to denshead

Use the songs layout, sort by cloud status, click the first song you need to add to the library, scroll to the last one and shift-click to select the range, right-click and Add to Library. Let it do the work.

tt2

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Answer 4

denshead Author

Level 1

8 points

May 17, 2020 1:27 PM in response to turingtest2

i cloud status says matched, i hightlighted everything and control click but if i click add to library a new window pops up that doesn't make sense, says "documents and microsoft user data" and update library not available

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Answer 5

turingtest2

Level 10

274,564 points

May 17, 2020 1:57 PM in response to denshead

Content that is matched or uploaded is already part of your iCloud Music Library. Right-click should give you the context menu. Your initial post suggests you have a Mac, so Microsoft shouldn't be involved. Confused? Yes I am. Do you have tracks with an iCloud Status of waiting or removed? Those are the ones that might need explicitly adding to the library and then iCloud Music Library updated to complete the process of matching or uploading them.

tt2

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Answer 6

denshead Author

Level 1

8 points

May 17, 2020 2:28 PM in response to turingtest2

I am a bit of a dummy when it comes to computers that is for sure. Im confused also. i just did what you said and there is a huge list of songs that under status says "waiting".....what does that mean? how do you force from waiting to upload?

The other thing is that a lot of the albums have come down onto my phone over the last 2 hours.....I dont know how but basically not downloading automatically.....it looks like i have to hit the download button on every album on my phone manually

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Answer 7

turingtest2

Level 10

274,564 points

May 18, 2020 7:19 AM in response to denshead

Waiting should be a temporary status as iTunes works through the content in the library and either matches or uploads it. Occasionally the process gets stuck. Selecting tracks that are waiting (assuming the files are actually stored locally), right clicking and using Add to Library, and then using File > Library > Update Cloud Library should force the matching/uploading process to resume. If you have content that is visible in your cloud library and waiting because it was indexed in a previous version of your library but was still waiting to match or upload then it may only be possible to resolve these by deleting them from the library.

It may be possible to download a full playlist with one action.

tt2

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Answer 8

denshead Author

Level 1

8 points

May 18, 2020 10:54 AM in response to turingtest2

Thank you for taking the time to answer me.

Steve

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Answer 9

turingtest2

Level 10

274,564 points

May 18, 2020 2:03 PM in response to denshead

You're welcome. 🙂

tt2

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Answer 10

denshead Author

Level 1

8 points

May 18, 2020 3:03 PM in response to turingtest2

It didn't work and still getting error messages everywhere. The update cloud library tab is not even active so cant click it. Thanks for trying to help.

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Answer 11

denshead Author

Level 1

8 points

May 18, 2020 3:04 PM in response to denshead

too bad you dont live in the area I would pay you to come over and fix it.

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Answer 12

May 20, 2020 8:26 AM in response to denshead

I just purchased iPhone Match because I want to have the music from my computer on my iPhone. I've followed the directions to sync, but nothing has happened. I don't get it.....

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Answer 13

May 20, 2020 8:29 AM in response to NYCRevels

Well, believe it or not, it has actually worked! No need to reply. Thanks!

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Itunes match not functioning

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